Asendia USA handles the U.S. leg of international shipments, while final delivery is done by the local postal service. Tracking updates may be delayed, and some retailers use untracked services, so the tracking number might not always work.
View our comprehensive pricing guide to understand Asendia USA shipping costs and delivery options for your region.
Track your package in a few simple steps
Input your tracking number in the search box on our homepage.
Click the "Track Now" button to initiate the tracking process.
View the current location and status of your package in real-time.
Receive notifications when your package is out for delivery or delivered.
Find answers to common questions about our tracking service
To track your Asendia USA package, go to track.asendia.com and enter your tracking number. Updates may take a few days, especially once the package reaches the local carrier in the destination country. For issues, contact the retailer or Asendia USA at +1 800-624-5287 or info.usa@asendia.com.
Your Asendia USA tracking number is usually provided by the retailer or seller when your order is shipped. It can be found in your order confirmation email, shipping confirmation email, or in your account on the retailer’s website under “Orders” or “My Shipments.” If you didn’t receive it, contact the retailer directly to get the tracking number.
Asendia USA delivery times vary by service and destination. Standard shipments usually take 7–21 business days, while faster options like e-PAQ Plus or Priority services can arrive in 3–10 days. Delays may occur due to customs or local carriers.
If your Asendia USA package is delayed, first check the tracking on track.asendia.com. Delays often happen due to customs or local carriers. If it’s late beyond the expected time, contact the retailer or Asendia USA at +1 800-624-5287 or info.usa@asendia.com.
To find Asendia USA freight charges, visit their website or use platforms like Easyship or Parcel Monkey to get a quote. Costs depend on package weight, size, destination, and service type, so contacting Asendia directly ensures the most accurate rates.
Yes, you can change the delivery address for an Asendia USA shipment, but it must be done before the package reaches the local carrier in the destination country. Contact the retailer or Asendia USA directly at +1 800-624-5287 or info.usa@asendia.com to request the update.
Asendia USA weight limits vary by service. Small parcels on e-PAQ services can weigh up to 2 kg, while larger services like e-PAQ Select or USA Export allow up to 30 kg, with some priority options reaching 31.75 kg.
Asendia USA does not offer built-in insurance for all shipments. For parcels sent via services like e-PAQ, insurance is typically not included. However, for higher-value or expedited services such as USPS Priority Mail International or USPS Express Mail International, insurance may be automatically included, depending on the service and destination.
Easily track your Asendia USA shipment online. Enter your tracking number to get real-time updates on your package’s location, delivery progress, and estimated delivery date.
