How to Track Your Japan-Post Package

Japan Post provides reliable package tracking through their official website. To track your shipment, you need your tracking number — found in your shipping confirmation email, on your receipt, or in the sender's dispatch notification.

Step-by-Step: Japan-Post Tracking

  1. Locate your Japan-Post tracking number in your shipping confirmation email or receipt.
  2. Enter the tracking number in the box above and click "Track Now."
  3. You'll be redirected to the official Japan Post tracking page.
  4. View real-time status updates, delivery estimates, and transit history.

What Is a Japan-Post Tracking Number?

A Japan-Post tracking number is a unique identifier assigned to your package at the time of shipping. It allows you and the carrier to monitor the package's journey through the delivery network.

Example format: EJ123456789JP

Common Japan-Post Tracking Statuses

  • Label Created: Shipping label has been created but package not yet picked up.
  • In Transit: Package is moving through the carrier network.
  • Out for Delivery: Package is on the delivery vehicle and will arrive today.
  • Delivered: Package has been successfully delivered to the recipient.
  • Delivery Exception: An issue occurred — check the tracking page for details.

About Japan Post

Japan's national postal service. With extensive network coverage and advanced tracking technology, Japan-Post provides customers with reliable visibility throughout the delivery process.

Visit the official website at https://www.post.japanpost.jp for more information about shipping services, rates, and customer support.

Customer Support

If you have issues with your Japan-Post shipment that tracking cannot resolve, contact Japan-Post customer support directly: